Support Policy Page

All goods and services provided by Allinonesnap shall follow the principles of dignity, independence, integration and equal opportunity. 

Policy Statement

Customer service is a top priority of Allinonesnap. All Allinonesnap customers will

be treated promptly and respectfully without regard to age, gender,

sexual orientation, race, ethnicity, disability, language proficiency, social

or economic status.

Regulations

1. Staff members are responsible for providing the best customer

service possible and are empowered to make decisions that will

ensure the best experience for each customer while balancing the

needs of the individual with the overall needs of Allinonesnap customers.  

2. When answering the phone, a Allinonesnap employee will identify him or

her self and the department in which (s)he works. All staff will wear

name tags so that customers can recognize them as Allinonesnap

employees.

3. Staff will assist customers on a first come, first served basis to the

extent possible without infringing on the service needs of other

customers.

4. Staff members will enable successful Allinonesnap use by assisting

customers with the Allinonesnap’s resources and equipment.