Seller Policy Pages

Selling Policies and Seller Code of Conduct

All sellers are expected to adhere to the following policies when listing products on Allinonesnap. Seller offenses and prohibited content can result in suspension of your Allinonesnap account. We recommend that you learn about Allinonesnap's selling policies before you list an item. This helps you avoid accidentally breaking any rules. If you fail to follow the rules, to protect the integrity of our marketplace, we may take certain actions, such as removing your listings or products and limiting your buying and selling privileges.

Seller code of conduct

This policy requires that sellers act fairly and honestly on Allinonesnap to ensure a safe buying and selling experience. All sellers must:

  • Provide accurate information to Allinonesnap and our customers at all times
  • Act fairly and not misuse Allinonesnap features or services
  • Not attempt to damage or abuse another Seller, their listings or ratings
  • Not attempt to influence customers’ ratings, feedback, and reviews
  • Not send unsolicited or inappropriate communications
  • Not contact customers except through Buyer-Seller Messaging
  • Not attempt to circumvent the Allinonesnap sales process
  • Not operate more than 2 selling accounts on Allinonesnap without a legitimate business need

Violating the Code of Conduct or any other Allinonesnap policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.

Accurate Information 

You must provide accurate information to Allinonesnap and our customers, and update the information if it changes. For example, this means that you must use a business name that accurately identifies your business and list your products in the correct category.

Acting Fairly 

You must act fairly and lawfully and may not misuse any service provided by Allinonesnap. Examples of unfair activities include:

  • Providing misleading or inappropriate information to Allinonesnap or our customers, such as by creating multiple detail pages for the same product or posting offensive product images
  • Manipulating sales rank (such as by accepting fake orders or orders that you have paid for) or making claims about sales rank in product titles or descriptions
  • Attempting to increase the price of a product after an order is confirmed
  • Artificially inflating web traffic (using bots or paying for clicks, for example)
  • Attempting to damage another Seller, their listings or ratings
  • Allowing other people to act on your behalf in a way that violates Allinonesnap policies or your agreement with Allinonesnap Ratings, Feedback, and Reviews 

You may not attempt to influence or inflate customers’ ratings, feedback, and reviews. You may request feedback and reviews from your own customers in a neutral manner, but may not:

  • Pay for or offer an incentive (such as coupons or free products) in exchange for providing or removing feedback or reviews
  • Ask customers to write only positive reviews or ask them to remove or change a review
  • Solicit reviews only from customers who had a positive experience
  • Review your own products or a competitors’ products

Communications

You may not send unsolicited or inappropriate messages. All communications to customers must be sent through Buyer-Seller Messaging and be necessary for fulfilling the order or providing customer services. Marketing communications are prohibited.

Customer Information

If you receive customer information such as addresses or phone numbers to fulfill orders, you may use that information only to fulfill orders and must delete it after the order has been processed. You may not use customer information to contact customers (except through Buyer-Seller Messaging) or share it with any third-party.

Circumventing the Sales Process

You may not attempt to circumvent the Allinonesnap sales process or divert Allinonesnap customers to another website. This means that you may not provide links or messages that prompt users to visit any external website or complete a transaction elsewhere.

Multiple Selling Accounts on Allinonesnap

You may only maintain one/two Seller accounts for each region in which you sell unless you have a legitimate business need to open more accounts and all of your accounts are in good standing. If any of your accounts are not in good standing, we may deactivate all of your selling accounts until all accounts are in good standing.

Examples of a legitimate business justification include:

  • You own multiple brands and maintain separate businesses for each
  • You manufacture products for two distinct and separate companies
  • You are recruited for an Allinonesnap program that requires separate accounts
  • Filing Infringement Notices as an Agent or Brand Protection Agency

Allinonesnap understands that many brands may choose to have brand protection agencies or agents report intellectual property infringement on their behalf and accepts submissions from authorized agents. However, Allinonesnap does not permit individuals with active selling accounts to file infringement notices as an agent of a brand when the filing of those notices could benefit their own selling account (through removing competing listings, for example). Any sellers filing notices as an agent to benefit their own status as a seller may have their selling account terminated.

Keeping Your Account Information Secure

The security of your account is important to us because it is central to your business. We recommend the following best practices to reinforce the security of your Allinonesnap account:

  • Pick strong passwords that are different for each of your accounts and change your password regularly.
  • Choosing the same password for each of your online accounts is like using the same key to lock your home, car, and office – if a criminal gains access to one, all of them are compromised.
  • Use a long password made up of numbers, letters, and symbols.
  • Avoid using publicly-available information (For example: your phone number) in your passwords.
  • Make sure that the email address or the mobile number that you use to sign-in to your account is up-to-date. For more information on how to change your email address or password, see Change Login Settings.
  • If your business has multiple users, then have each user set up their own account and then link your accounts. Ensure that you regularly review secondary users who have access to your account and revoke access to users who no longer need access.
  • Review your Notification Settings and ensure that you have the required setup to receive notifications of important actions being taken on your account. Beware of phishing. Allinonesnap never asks you to verify sensitive information via email. Submit such information only when completing an order on our website, registering to sell on Allinonesnap, or updating account information in Seller Central.
  • If you are ever in doubt about the authenticity of an email, visit our site directly by typing the address into your browser bar, rather than clicking any links.

If your account has been compromised

If you believe your Allinonesnap account has been compromised, follow the steps below:

  • Change your Seller login password. If you are not able to login to your account, contact Seller Support.
  • Review the following information in your account to determine if any changes have been made:
  • Email address preferences
  • Payment information
  • User permissions
  • Allinonesnap storefront details
  • Listing and condition notes
  • Your email account might have been compromised as well. Consider changing the email address associated with your account and use a different password for your email account.
  • If you receive emails or links that you suspect are phishing attempts, report them to security@Allinonesnap.com.
  • Contact Seller Support to report that your account has been compromised.

Commission and payouts

Allinonesnap welcomes all sellers to use our platform for free. We don't limit you in the amount of products you wish to sell. Allinonesnap only takes 10% of all final purchases. Payouts can be requested via the account panel. Unlike other marketplaces here at Allinonesnap we have no minimum payout amount so feel at ease.

Can I put a link on my website to my products listed on Allinonesnap?

Yes, you can place a link on your website to the products you have listed on Allinonesnap. However, you cannot provide a link from the Allinonesnap website to your own website.

Can I transfer my seller account?

Seller accounts generally are not transferable. Seller accounts provide access to the tools and resources that sellers use to list their products and manage their orders. Seller accounts also include account activity history and buyer feedback. Every seller on Allinonesnap must have a seller account and an agreement with Allinonesnap that establishes the terms under which the seller lists and sells their products.

If the ownership of a business changes for any reason, the new owner needs to establish a new seller account. 

If the ownership of a business isn't changing, but the individuals responsible for managing the seller account have changed, you can add users to the account.

Please also see:

Sellers and verification

Sellers Terms of Service

Seller suspension and appeals