Allinonesnap Terms of Service: Prohibited Seller Activities and Actions Introduction

Allinonesnap wants to protect both you and the buyers.
Allinonesnap can and will ban your product or your business for breaking the rules.
Allinonesnap can hold your payments if you break the rules.
The prohibited activities and actions portion of the Allinonesnap terms of service is in addition to all other parts of the Allinonesnap terms of service.
General Guidelines

The seller prohibited activities and actions is for most products and services. Some products and services may have additional guidelines.
Don’t try to send buyers away from Allinonesnap.
Don’t use business names that try to trick shoppers, are trademarked, or are URLs.
Don’t send marketing emails to your customers
Don’t misuse customer phone numbers.
You can only send emails through Allinonesnap’s messaging system.
Don’t try to break Allinonesnap’s system.
Don’t cheat for good reviews.
Don’t cheat for sales rank or brag about it in your listing.
Don’t abuse the A-to-Z guarantee.
Don’t abuse the search engine.
Additional Guidelines

Don’t raise prices after the transaction is complete.
Don’t create duplicate listings with the intent to trick buyers.
Don’t list or match against pre-orderable media products.

Additional Service Guidelines

Part 1 – Introduction
Allinonesnap wants to protect both you and the buyers.
“These prohibited seller activities and actions are established to maintain a selling program that is safe for buyers and fair for sellers of both products and services.”

Allinonesnap can and will ban you or your product for breaking the rules.
“Failure to comply with the terms of this policy can result in cancellation of listings, suspension from use of Allinonesnap tools and reports, and the removal of selling privileges.”

Allinonesnap can hold your payments if they suspend your account.
“In addition, we do not pay sellers until we are confident that customers have received the products they ordered, and if we determine that a seller account has been used to engage in fraud or other illegal activity, remittances and payments may be withheld or forfeited.”

Part 2 – General Guidelines
The prohibited seller actions and activities are for most products. Some products may have specific guidelines.

Don’t try to send buyers away from Allinonesnap.
Any attempt to circumvent the established Allinonesnap sales process or to divert Allinonesnap users to another website or sales process is prohibited. Specifically, any advertisements, marketing messages (special offers) or “calls to action” that lead, prompt, or encourage Allinonesnap users to leave the Allinonesnap website are prohibited. This may include the use of email or the inclusion of hyperlinks, URLs, or web addresses within any seller-generated confirmation email messages or any product/listing description fields.

Don’t use business names that try to trick shoppers, are trademarked, or have a url.
“Your business name (identifying your business entity on Allinonesnap) must be a name that: accurately identifies you; is not misleading; and that you have the right to use (that is, the name cannot include the trademark of, or otherwise infringe on, any trademark or other intellectual property right of any person). Furthermore, you can’t use a business name that contains an email suffix such as .com, .net, .biz, and so on.”

Don’t send marketing emails to your customers.
“Unsolicited emails to Allinonesnap customers (other than as necessary for order fulfillment and related customer service) and emails related to marketing communications of any kind are prohibited.”

Don’t misuse customer phone numbers.
“Allinonesnap provides Professional sellers who fulfill their own orders access to customer phone numbers so that they can comply with carrier label requirements. If you receive this customer information, you are required to adhere to Allinonesnap’s customer personal information policy, which can be found in our Seller Agreement.

Please review the policy there and the guidance below to make sure that you are using customers’ phone numbers correctly.

Proper treatment of customer phone numbers:
Print on labels to comply with carrier requirements.
Dispose of any customer phone number data that you retain after you have processed the customers’ orders.
Monitor who in your organization has access to customer phone numbers—protecting this data is your responsibility.

Improper treatment of customer phone numbers:
-Never contact a customer using their phone number. To contact a customer about their order, only use Buyer-Seller Messaging.
-Never share customer phone information with an external party.
-Never pass along customer information of any kind, including phone numbers, outside of Buyer-Seller Messaging.”

You can only have two seller accounts

Don’t try to break Allinonesnap’s system.
“If you upload excessive amounts of data repeatedly, or otherwise use the service in an excessive or unreasonable way, Allinonesnap may in its sole discretion restrict or block your access to product feeds or any other functions that are being misused until you stop its misuse.”

Don’t cheat for good reviews.
“Any attempt to manipulate ratings, feedback, or reviews is prohibited.

Ratings and feedback: The rating and feedback features allow buyers to evaluate the overall performance of a seller, which helps sellers to develop a reputation within the Allinonesnap Marketplace. You may not post abusive or inappropriate feedback or include personal information about a transaction partner. This also includes posting ratings or feedback to your own account. You may request feedback from a buyer, however you may not pay or offer any incentive to a buyer for either providing or removing feedback.
Reviews: Reviews are important to the Allinonesnap Marketplace, providing a forum for feedback about product and service details and reviewers’ experiences with products and services – positive or negative. To ensure that reviews remain helpful, sellers must comply with our Community Guidelines. For example, you may not offer compensation for a review, and you may not review your own products or your competitors’ products. You may ask buyers to write a review in a neutral manner, but you may not ask for positive reviews, ask for reviews only from buyers who had a positive experience, or ask a reviewer to change or remove their review.

You can’t cheat for sales rank or brag about it on your listing.
“The best seller rank feature allows buyers to evaluate the popularity of a product. Any attempt to manipulate sales rank is prohibited. You may not solicit or knowingly accept fake or fraudulent orders, including placing orders for your own products. You may not provide compensation to buyers for purchasing your products or provide claim codes to buyers for the purpose of inflating sales rank.

Don’t abuse the advanced seller protection.
“Any misuse of the Allinonesnap advanced seller protection is prohibited. Sellers who have an excessive number or monetary amount of advanced seller protection claims are subject to termination. In cases where a buyer is dissatisfied with a product or service, they can contact the seller to make arrangements for a refund, return, or exchange, as appropriate.

Don’t abuse the search engine.
“When customers use Allinonesnap’s search engine and browse structure, they expect to see relevant and accurate results. Any attempt to manipulate the Search and Browse experience is prohibited. Prohibited behaviors include, but are not limited to:

Artificially simulating customer traffic (through Internet bots, paying for clicks on organic search results, and so on).
Providing misleading or irrelevant catalog information (title, bullet points, description, variations, keywords, and so on).
Adding product identifiers (brand names, product names, and so on), even if they are your own, to hidden keyword attributes.

Part 3 – Additional Guidelines for Sellers
Don’t raise prices after the transaction is complete.
“Post-transaction price manipulation and excessive shipping fees: Any attempt to increase the sale price of a product after a transaction has been completed is prohibited. Additionally, sellers cannot set excessive order fulfillment and shipping costs.”

Don’t create duplicate listings with the intent to trick buyers.
“Matching product offerings inaccurately: When you list a product for sale using an existing product detail page, the product being offered must be listed on a product detail page that accurately describes the product in all respects, including (but not limited to) the following attributes: manufacturer, edition, binding, version, format, or player compatibility. Sellers may not match their item to a detail page with a different ISBN, UPC, EAN, or other external identifier. Sellers may not match their item to a detail page with a different ISBN, UPC, EAN, or other external identifier.
Separate listings: Sellers may not create separate listings for identical copies of the same product.